Wednesday 16 November 2016

BROADSOFT INTRODUCES ANALYTICS-BASED CONTACT CENTER SOFTWARE-AS-A-SERVICE

GAITHERSBURG, Md., Nov 15 (Bernama-GLOBE NEWSWIRE) -- BroadSoft, Inc. (NASDAQ:BSFT), a global unified communication as a service (UCaaS) leader, announced today the launch of CC-One, an integrated solution for contact center operations.

CC-One is a cloud-based, omni-channel (voice, email, chat and social) contact center solution that enables businesses to create exceptional customer service experiences, offering a smooth migration from legacy systems to a truly unified, analytics-driven solution. CC-One offers a proven cloud platform that can be optimized for businesses of all sizes, from SMBs to multinational, multi-site contact center operators.
http://mrem.bernama.com/viewsm.php?idm=27947

No comments:

Post a Comment