Saturday, 31 July 2021
DARE-19 PHASE III SHOWS TREATMENT’S WELL-ESTABLISHED SAFETY PROFILE CONSISTENT IN COVID-19 PATIENTS
Friday, 30 July 2021
Riskified initial public offering pricing announced
KUALA LUMPUR, July 29 -- Riskified Ltd (Riskified), a fraud management platform enabling frictionless eCommerce, has announced the pricing of its initial public offering of 17,500,000 Class A ordinary shares at a public offering price of US$21.00 per Class A ordinary share. (US$1 = RM4.226)
The offering consists of 17,300,000 Class A ordinary shares offered by Riskified and 200,000 Class A ordinary shares to be sold by one of Riskified’s existing shareholders. Riskified will not receive any proceeds from the sale of the shares by the selling shareholder.
The underwriters will have a 30-day option to purchase up to an additional 2,625,000 Class A ordinary shares from Riskified at the initial public offering price, less underwriting discounts and commissions.
Based on a statement, the Class A ordinary shares are expected to begin trading on the New York Stock Exchange on July 29, under the ticker symbol RSKD.
Meanwhile, the closing of the offering is expected to occur on Aug 2, subject to the satisfaction of customary closing conditions.
Goldman Sachs & Co LLC, J.P. Morgan Securities LLC and Credit Suisse Securities (USA) LLC are acting as lead book-running managers for the offering.
Riskified empowers businesses to realise the full potential of eCommerce by making it safe, accessible, and frictionless. It has built a next-generation eCommerce risk management platform that allows online merchants to create trusted relationships with their consumers.
-- BERNAMA
TOSHIBA STARTS MASS PRODUCTION OF 12 NEW DEVICES IN M4K GROUP FOR MOTOR CONTROL
PHC HOLDINGS CORPORATION: APPOINTMENT OF MR. ALAN MALUS AND MS. KYOKO DEGUCHI AS INDEPENDENT EXTERNAL DIRECTORS
TOKYO, July 28 (Bernama-BUSINESS WIRE) -- PHC Holdings Corporation (headquarters: Minato-ku, Tokyo, Japan, President & CEO: John Marotta, hereafter PHCHD), a leading global healthcare company, has today announced the appointment of Alan Malus and Kyoko (Kay) Deguchi as independent external directors, effective June 30, 2021. Both bring extensive knowledge of the healthcare industry and executive-level experience at international and Japan-based medical device and life sciences companies.
Mr. Malus joins the board with over 18 years’ experience in the life sciences and diagnostics industry. Mr. Malus was most recently Corporate Executive Vice President at Thermo Fisher Scientific Inc. and the President of their Laboratory Products and Services Segment. He has held various leadership and senior executive positions in finance, marketing, commercial development and operations since joining Thermo Fisher in 1998. His early career started with almost 15 years in the automotive industry, working for Ford, Chrysler and Textron.Ms. Deguchi joins the board with over 20 years’ experience in the healthcare and chemical industries. Ms. Deguchi has most recently run the Ochanomizu Orthopaedic Rehabilitation Clinic as Vice Director and currently serves as an outside director of several public and private companies, including Nippon Ski Resort Dev Co., Ltd., T-Gaia Corporation, and Heartseed Co., Ltd. She has held a number of senior leadership positions in finance, marketing and operations for the Japanese subsidiaries of various international healthcare companies, including Janssen Pharmaceutical, Stryker and Abbvie.
John Marotta, President and CEO of PHCHD and Chairman of the Board of Directors for PHCHD, said: "I am delighted to welcome Alan and Kay to the PHC Holdings Board of Directors and we are thrilled to have attracted people of their caliber to our board. They have exceptional track records of driving commercial success for companies in the healthcare sector. They bring a wealth of experience from both international and Japan-based companies. This will be invaluable as we look to the next phase of growth for the PHC Group. They are great additions to the team and I am excited to begin working with each of them."
Mr. Malus will serve as the lead independent external director.
Thursday, 29 July 2021
Uniphore to Acquire Jacada to Transform Customer Experience with Advanced AI and Low Code/No Code Automation
Uniphore + Jacada will become the only low code/no code automation provider with multimodal AI and RPA
PALO ALTO, Calif. & ATLANTA, Ga. & HERZILYA, Israel, July 28 (BUSINESS WIRE)--
Uniphore, a leader in Conversational Service Automation (CSA), today announced its agreement to acquire Jacada, a customer experience pioneer with the industry’s leading low code/no code platform for contact center automation. Jacada’s advanced automation software brings a proven track record of solving complex contact center challenges and empowering the design and implementation of transformational customer experiences quickly and easily.
Combined with Jacada’s innovative low code/no code platform, Uniphore’s industry-leading conversational automation platform will empower businesses to easily automate key interactions across self-service and agent-assisted customer engagements. With this comprehensive platform, business users can realize state-of-the-art digital transformation, resulting in significant ROI.
When integrated with Uniphore’s conversational AI and automation solutions, along with Jacada’s deep experience spanning decades focused on contact centers, the joint solution will deliver significant benefits to customers, including:
- Business user-friendly interface with a low code/no code platform that empowers business users to generate interaction flows for increased automation and fast, easy implementation.
- Optimized and customizable AI models for different industry verticals.
- Workflow and Robotic Process Automation (RPA) for both multi-modal self-service and agent assisted interactions.
- Fully scripted and AI-enabled next-best action to guide both the customer and the agent.
- Enhanced knowledge-base guidance for increased agent efficiency and accuracy.
- Highly automated agent after-call work (ACW) summaries and call disposition
- Automatic logging of promises made during agent interaction and managing the fulfillment post call.
- End-to-end post interaction analytics and insights.
The acquisition comes at a time when enterprises are having more conversations with their customers over multiple mediums and modes of communications. Currently, the market is heavily fragmented with point solutions across self-service, agent-assist, analytics, security, front-office, back office and RPA products.
Upon closing the acquisition of Jacada, and with Uniphore's January 2021 acquisition of Emotion Research Labs , Uniphore will be the only vendor to provide proven low code/no code capabilities along with best-of-breed voice and video AI, including self-service, intelligent in-call agent assist, complete natural language after-call work summaries, trusted agent solutions and post interaction analytics. Now, customers can truly deliver front office and back-office automation across every customer and agent interaction, truly optimizing every conversation, in a simplified, business-friendly UX environment and desktop.
“Today, I welcome the Jacada team and celebrate the announcement that will ultimately bring cutting-edge low code/no code technology to our portfolio along with a very talented team of professionals who will supercharge the Uniphore innovation engine,” said Umesh Sachdev, CEO and Co-founder of Uniphore. “I am very excited to have the Jacada team join us as we work together to bring our customers new ways to quickly and easily build and deliver transformative customer experiences.”
"Our customers rely on us to bring them the latest and greatest solutions to help them grow their business,” said Yochai Rozenblat, CEO of Jacada. “We are stoked about joining forces with a team who is both experienced and passionate about contact centers, customer experience, and intelligent automation. Looking at what Uniphore has developed across such a wide range of applications and areas, we know that together, we will truly lead the industry in new and exciting ways, combining advanced automation and AI capabilities to deliver solutions that create lasting value and differentiation for our customers.”
Subject to completing customary closing conditions, the Jacada team, its intellectual property, and products will become part of Uniphore, enabling Uniphore to continue to deliver industry-leading products and services for their global joint customer base. Specific financial terms and other details of the deal are not being disclosed.
About Jacada
Jacada is the leading provider of contact center automation software, recognized for its unified intelligent virtual agent and robotic process automation capabilities. Contact center and customer experience leaders at Fortune 1000 companies trust Jacada with assisting customers and customer service employees during moments that matter. Business analysts and developers use our low code automation platform to build and launch real-time assistance solutions leveraging AI and RPA in weeks and realize return on investment in months.
About Uniphore
Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.
For more information on the news and additional assets, please visit: www.uniphore.com/jacada
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View source version on businesswire.com: https://www.businesswire.com/news/home/20210727005553/en/
Contact
MEDIA CONTACTS:
North America
Marjaneh Ravai, Uniphore
Mobile: 650.346.3756
marjaneh.ravai@uniphore.com
India / Asia Pacific:
Cynanda Noronha, Uniphore
+91 9008026309
Cynanda@uniphore.com
Source : Uniphore
