TOKYO, March 20 (Bernama-BUSINESS WIRE) -- NTT Communications Corporation, Toei Company, Ltd. and NTT QONOQ, INC. jointly announced today the immediate launch of a customer-service demonstration using a digital human to communicate with people. In the demonstration, a realistic digital human, named "CONN," created by combining human-like visuals generated by Toei Zukun Laboratory’s digital human technology₁ and human-like personalities (behavior and voice) developed with NTT Human Informatics Laboratories' body motion-generation and voice-synthesis AI technology, will interact with people visiting NTT Com's OPEN HUB Park₂ virtual space. The results will be used to determine the possibility of using digital humans as new points of contact for commercial services.
CONN was developed from the faces of nine real people, or "catalysts," who were scanned with the latest version of LightStage₃ from Toei Zukun Laboratory, based on which a realistic human (digital human) was created using computer graphics.For CONN's personality, including behavior and voice, the motion-capture data and voice data of the catalysts were used to train an AI engine developed with NTT Human Informatics Laboratories, which reproduced the behavior and voice characteristics of real people in CONN.
In the final step, proprietary software developed by NTT Com converted the feature points of the captured facial and personality data to 3DCG.₄ The software then generated digital motion and voice based on a learned program.
When people visit the OPEN HUB Park, CONN will communicate with them in a natural style, exhibiting various facial expressions, behaviors and voice tones, as if it were actually thinking, while guiding people through the various zones of the virtual park.
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