• Aspect recognized for best meeting the future needs of customers, being first to market with new, innovative Workforce Optimization (WFO) solutions
• Agent engagement and empowerment found in workforce chatbot Mila, and Aspect EQ Workforce Optimization design, highlighted as market differentiators
SINGAPORE & KUALA LUMPUR, Malaysia, Sept 6 (Bernama-BUSINESS WIRE) -- Aspect Software, a leading provider of fully-integrated consumer engagement, workforce optimization, and self-service solutions, today announced that it has been awarded the 2016 Global Company of the Year Award in the Workforce Optimization Industry by Frost & Sullivan. The Frost & Sullivan Global Company of the Year Award requires a company to demonstrate excellence in growth, innovation, and leadership.
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